EZ PASS TERM & CONDITION


EZ PASS Mobile: means an application for a smartphone that can be downloaded by you from the following application stores: App Store or Google Play.

EZ PASS Pay: means a mobile based payment facility enabling EZ Pass Mobile users to make payments or purchases from their Accounts or linked Visa/Mastercard at stores or online merchants by scanning compatible Quick Response (QR) code.

Account: means and includes EZ Pass Account.

Biometric Identifier: includes a fingerprint, facial data and any other means by which a mobile device manufacturer allows a user to authenticate their identity for the purposes of unlocking their mobile device and access to the specific applications including EZ PASS Mobile.

CamDX: stands for Cambodia Data Exchange platform established by the Ministry of Economy and Finance of Cambodia and used for Cambodian National ID verification during new client onboarding via EZ PASS Mobile app.

Card: means and includes EZPASS card.

Card number: a unique customer identification number used in EZPASS system that you receive during your first account registration with EZPASS.

Content: means and includes any information, images, links, sounds, graphics, video, software or other materials, including quotes, news and research data, made available through EZPASS Mobile.

Customer: means EZPASS account holder

Electronic Statement (e-Statement): means a consolidated banking statement that reflects EZPASS records for a specific period of time for a Customer's Account on EZPASS Mobile. The Electronic Statement is for informational purposes only.

EZPASS Mobile ID: means a unique identification number assigned to each EZPASS Mobile user during registration.

Mobile Identity: refers to one of the options to authenticate EZPASS Mobile user based on several attributes that includes but not limited to mobile phone number.

Mobile Operator: means a participating mobile telephone network operator.

Notifications: means and includes SMS and in-app push-notifications sent to you on different occasions related to banking transactions or general alerts sent by EZPASS.

Payment: means a payment order initiated by you through EZPASS Mobile to make a debit of your eligible Account for any payments; for example, to make a payment to vendors.

Personal Information: refers to the personal information provided by you to EZPASS, including but not limited to name, national identity number (NID), date of birth, phone number, email, address.

PIN: means the unique six (6) digit number used to log in to EZPASS Mobile and to confirm any Transaction.

Payment Service Provider (PSP): refers to a legal entity dully licensed by National Bank of Cambodia (NBC) to operate financial services in Cambodia and approved by KESS INNOVATION for the connection of services such as payment or transfer under certain legal arrangement.

Scan QR: means a QR code scanning service in EZPASS Mobile that allows users to scan and pay at EZPASS enabled sales points or to scan QR codes at other EZPASS facilities to process various types of transactions.

Security Credential: means and includes Secret Word, personal or log-in identification numbers (PIN), One-Time-Pin (OTP) and other codes and access procedures including short messaging service (SMS) for access to and use of services in EZPASS Mobile provided by us from time to time.

Third Party Provider: means and indicates any person (individual or entity) with whom EZPASS has a relationship for distributing services either directly through EZPASS Mobile or through third party sites or applications.

Transaction: means any financial record or operation made or performed, processed or effected by you or any person purporting to be you, or any person purportedly acting on your behalf, with or without your consent, including:

Transaction History: indicates list of all the Transactions entered into or performed within EZPASS Account within a specific period.

Username: an identification of you for accessing to EZPASS Mobile. It is required to be setup at the first time of activation and to remember for later access.

Vendor: means any third-party service provider establishing relationship with EZPASS to which payments can be made to vendor from your Account using EZPASS Mobile.

‘We’, ‘us’, ‘our’, ‘ours’: refers to EAZY PARTNER SOLUTION CO.,LTD. ‘You’, ‘your’, ‘yours’: refers to an account holder and EZPASS Mobile user.

Introduction

These terms and conditions (“Specific Terms and Conditions”) govern the use of EZPASS

mobile banking application namely “EZPASS Mobile”. As a user of EZPASS Mobile, it is very important for you to read the Specific Terms and Conditions carefully. By registering for and using EZPASS Mobile you agree to be bound by the Specific Terms and Conditions.

By pressing “Accept” you confirm that you are acting on your behalf and not on behalf of a third person, and that you have read, understood, acknowledged, accepted, and given your express consent to the Specific Terms and Conditions.

Please also note that any other written terms and conditions which relate to your EZPASS accounts and services will continue to apply. To the extent such other terms and conditions are inconsistent with the Specific Terms and Conditions, the Specific Terms and Conditions shall prevail (unless such other terms and conditions are expressed to apply instead to the Specific Terms and Conditions).

  1. Service Description

    1. EZPASS Mobile uses telecommunication networks of participating mobile telephone

      network operators ("Mobile Operator(s)”). EZPASS Mobile allows you to access your Account and some of our banking services made available in EZPASS Mobile from time to time in a format that is easier to view and to take effective of transaction on your smartphone.

    2. For more detailed information about EZPASS Mobile, please refer to the FAQs available on our website www.EZPASS.daikou.asia

    3. Key features of EZPASS Mobile include:

      • View your account balances

      • View all your transactions details

      • Make local and international transfers;

      • Pay bills;

      • Create virtual Visa/Mastercard Debit card;

      • Pay at store or online merchants with EZPASS Pay

      For more details about EZPASS Mobile features and services, please see Appendix-A.

  2. User Eligibility

    1. You are an EZPASS account holder.

    2. You have an eligible smartphone/device.

    3. You have a valid and active mobile phone number.

    4. You have installed EZPASS Mobile on your device using a valid phone number registered with EZPASS.

    5. You acknowledge that EZPASS reserves the rights to reject your request for EZPASS Mobile activation without assigning any reason during the activation process.

  3. Fees and Charges

    1. EZPASS Mobile is free to use. However, fees and charges may apply when you make certain transactions or use specific products or services available in EZPASS Mobile in accordance with the Specific Terms and Conditions. You authorize EZPASS to debit from your account these fees and other applicable charges as described in the respective Specific Terms and Conditions. EZPASS may introduce additional fees and charges for your use of EZPASS Mobile from time to time, and fees and other charges may also be changed by EZPASS from time to time. Details of EZPASS. Before making any transaction, you agree to check the current fees and charges, and you agree to accept these fees and charges by making a transaction.

    2. You may incur charges from your mobile service provider for downloading, updating, and using EZPASS Mobile. Any such charges are your sole responsibility and any matters regarding these charges should be raised with your Mobile Operator. You should contact your Mobile Operator for more information on their fees and charges.

  4. Limitation of Services

    1. Transaction Limits

      1. As part of constant risk mitigation measures, EZPASS reserves the right to set and change limitations on the transaction amount, number of transactions, condition, as well as transfer destinations and other matters at any time without giving prior notice. For more details on transaction limits, please see Appendix-B.

    2. Access Limits

      1. In order to prevent any possible risks, you will not be allowed to use EZPASS Mobile in the following situations:

        • You attempt to record or attempt to take a screenshot while EZPASS Mobile is running on the device.

        • Your device was produced for a specific country with a special OS configuration that does not comply with international standards.

    3. Connectivity

      1. ABA shall not be liable to a Customer for any incompleteness, unavailability, failure, interruption, suspension or delay in EZPASS Mobile (including the transmission of any alerts or Notifications or in receipt or execution of any Instructions) due to any factors not under EZPASS reasonable control. Please refer to clause 9 for more information on the limits of EZPASS liability.

    4. System Maintenance

      1. EZPASS may add or disable any features or suspend the operation of EZPASS Mobile or any its services at any time:

        1. if, in EZPASS opinion, any threat is posed to any EZPASS Mobile related system or part of any system; or

        2. for the purposes of carrying out periodic maintenance and administration tasks.

      2. EZPASS Mobile is a constantly evolving application that will have frequent releases in order to bring new features and improvements, as well as updated operating systems. You must update and use only the most up-to-date version of the EZPASS Mobile.

      3. From time to time, EZPASS may force its users to update EZPASS Mobile to the latest version for security and compatibility reasons. You might not be able to continue using an old version of EZPASS Mobile unless you update to the latest version.

  5. Security

    1. General Precautions

      1. You shall take responsibility for and use your best endeavors to prevent any unauthorized use of, and access to EZPASS Mobile on your mobile and/or other device and to protect your Personal Information and Security Credentials at all times. For example, you must:

        • not let any other person use your Security Credentials to access your account(s) or EZPASS Mobile on your mobile device;

        • not let any other person unlock your mobile device or store their Biometric Identifier on EZPASS Mobile; and/or

        • not leave your mobile device unattended while you remain logged in to your account(s) or EZPASS Mobile.

        • ensure that your Security Credentials to access EZPASS Mobile remain confidential to you alone and that you take all reasonable steps to prevent them from being disclosed. For example, you must: memorize your Security Credentials; not write down or save your Security Credentials anywhere in any form, including electronically, for example, in your mobile phone or device;

        • not disclose your Security Credentials to anyone (including the police, bank staff or your loved ones);

        • take care to ensure that no-one else can see you enter your Security Credentials; and/or

        • not install or use EZPASS Mobile on mobile devices that have been jailbroken or rooted.

      2. You must lock your mobile device or take other steps necessary to stop unauthorized use of EZPASS Mobile.

      3. You must notify EZPASS immediately by calling 081822229 upon being aware that:

        • your mobile device is lost or stolen;

        • your PIN code has become known or may be known by another person;

        • your Secret Word has become known or may be known by another person;

        • another person may be able to unlock your mobile device and/or store their fingerprint(s) and other Biometric Identifiers on your mobile device if you have fingerprint identification enabled on EZPASS Mobile; or

        • there has been unauthorized access to your account(s) accessible via EZPASS Mobile.

          you notice that EZPASS Mobile is requesting you to re-activate the application (which may indicate that EZPASS Mobile is being activated with your Security Credentials on another device).

      4. You must install only approved applications on your mobile device and you will not jailbreak or root your mobile device.

      5. You must promptly update, and keep updated, the operating system and security software for your mobile device when released by your mobile device manufacturer or mobile device operating system provider.

      6. You must not allow any other person to store their Biometric Identifier on your mobile device.

      7. Before you sell or permanently give your mobile device to any person, you must delete the EZPASS Mobile and all your Biometric Identifiers (e.g., TouchID or FaceID) registered in the device.

    2. Security Credentials

      1. EZPASS Mobile and its services require the use of Security Credentials that consist of Secret Word and 4-digit PIN code.

      2. During the first activation of EZPASS Mobile, you must set up a secure and memorable Secret Word and 6 digit PIN code that will be required to log-on and confirmation of actions while using EZPASS Mobile.

      3. You should ensure that your Secret Word is strong, not guessable and follow below conditions:

        • must be alphanumeric

        • must be between 5-20 characters

        • must not contain part of your last name or first name

        • can be in Khmer or English

      4. You should you ensure that Your secret 6-digit PIN is strong and doesn’t contain any of below number combination:

        • your date of birth, month or year;

        • sequential or repeating numbers that can be easily guessed (e.g. 3456 or 1111);

        • parts of your telephone number or other easily guessable numbers that related to you.

      5. In addition, you should consider using different codes to unlock your mobile device and other cards, bank services or equipment. We recommend you change your secure PIN on a regular basis.

      6. Requirements to joint-account holders:

        • Joint account holders of EZPASS using EZPASS Mobile are not permitted to share an EZPASS Mobile PIN. If each joint account holder wishes to use EZPASS Mobile, each of you must have their own CIF (Client Information) number and register separately for EZPASS Mobile.

    3. Authentication & Authorization Methods

      1. You as a user may choose your preferrable way to logon to EZPASS Mobile and to confirm or to authorise banking transaction, including:

        • Use PIN or Secret Word or Biometrics to logon to EZPASS Mobile

        • Use PIN or Secret Word or Biometrics to confirm or authorize banking transaction. Either method will apply with its own terms and conditions including but not limited to minimum and maximum transaction limits.

      2. You as a user with an eligible mobile device may choose to enable biometric authentication to log on to EZPASS Mobile, transfer funds, make payment or purchases by using a Biometric Identifier registered on your mobile device. EZPASS Mobile does not collect or store this Biometric Identifier, and it is stored on your mobile device.

      3. If you enable or use a Biometric Identifier to access EZPASS Mobile, you must ensure that your Biometric Identifier is the only Biometric Identifier stored on the mobile device you use to access EZPASS Mobile. However, if another person has stored their Biometric Identifiers on the mobile device you used to access EZPASS Mobile, it is in breach of the Specific Terms and Conditions, and you acknowledge that they will be able to access your Accounts including to view and conduct certain transactions on EZPASS Mobile and these transactions will be treated as having been authorized by you and conducted with your knowledge and consent.

    4. Jailbreaking and Rooting Smartphones and Devices

      EZPASS strongly recommends that you do not modify your operating system by jailbreaking or rooting your mobile device because doing so may compromise both the performance of EZPASS Mobile and the security of your banking information, including your passwords.If you use a mobile device that has been jailbroken or rooted, you do so at your own risk. EZPASS will not

      be liable for and specifically disclaims any liability for any losses or other damages you may incur as a result of using a jailbroken or rooted mobile device. Please refer to clauses 8.1.1, 8.2.1, and 8.3.3 below for additional information on your liability for using a jailbroken or rooted mobile device.

  6. Users Acknowledgement

    1. Transfers

      1. When initiating any fund transfers, you will be required to provide certain information of the recipient, which will vary depending on the type of transfer, and you agree that EZPASS can store all provided information and show them in bank statements.

      2. When making a transfer to a recipient with an EZPASS Account or PSP’s wallet, EZPASS Mobile will display the name of the recipient for the sole purpose of assisting you in identifying the recipient of the transfer only, and you agree not to share or disclose the recipient’s name to any third-parties. In the event that you share or disclose the receipt’s name to any third parties, you agree that you will be liable for any damage or loss suffered by us (including consequential loss and regulatory fines) which results from your sharing or disclosure of the recipient’s name and Account number to any third party in accordance with clause 8.3.

      3. You provide your express consent that EZPASS can disclose your name to any person

        attempting to initiate a fund transfer to you from their EZPASS Account or PSP’s wallets to your EZPASS Account at that point in time that they input your Account number, even when the transfer may not be completed.

    2. Payment/ Purchase

      1. For any payment / purchase transaction made via EZPASS Mobile, you agree that we can disclose your name and payment details you made to Vendor or merchant in order to notify and assist them in identifying the transaction.

      2. We may cancel or suspend a payment at any time without notice to the recipient. Under certain circumstances, EZPASS might not be able to cancel a payment or purchase immediately as requested by payer. As required by applicable law or under legal arrangements, you will be informed through different means (including Notification) of payment failure or cancellation in different stage of reconciliation. You are obliged to review and acknowledge such cancellation.

    3. Scheduled and Recurring Transactions

      1. ABA Mobile offers a Scheduled Payment/Transfers feature that allows users to pre- schedule payments for various financial obligations, including but not limited to bills, loans, transfers to other EZPASS accounts, and recurring transactions. Users can set fixed schedules with fixed amounts or specify varied amounts to occur upon the agreed event trigger during schedule creation. By utilizing this feature, you acknowledge and agree to the following terms and conditions:

      2. You are solely responsible for setting up and maintaining the scheduled payments within the EZPASS Mobile app. This responsibility includes, but is not limited to, ensuring the accuracy of payment details, payment dates, and the availability of sufficient funds in your account to cover the scheduled payments.

      3. EZPASS shall not be held liable for any errors or discrepancies in scheduled payments initiated by you. You must verify the accuracy of the payment information, including recipient details, payment amounts, and payment dates, before confirming any scheduled payment.

      4. You are responsible for ensuring that there are adequate funds in your account to cover the scheduled payments on the specified payment dates. EZPASS shall not be responsible for any overdrafts, fees, or penalties resulting from insufficient funds or other unforeseen issues to cover scheduled payments.

      5. You are responsible for diligently monitoring the processing of your scheduled payments within the EZPASS Mobile app.

        In the event that a scheduled payment is not processed as per the established schedule for any

        reason, you advised to initiate the payment manually or report to EZPASS’s customer support as soon as possible to avoid late payment penalties or fines imposed by the recipients of the payments. EZPASS shall not be responsible for any late payment penalties or fines imposed by the recipients of the payments.

      6. Users shall receive notifications and confirmations regarding scheduled payments via the EZPASS Mobile app or other designated communication channels. It is your responsibility to review these notifications and report to EZPASS on any discrepancies or irregularities promptly.

    4. Cash Deposit at Cash-in Machine

      1. You agree to have your name and list of your accounts disclosed on Cash-in machine screens after a QR code is scanned by EZPASS Mobile installed on your device.

    5. EZPASS Pay

      1. You agree to have your Account listed and displayed when you scan a QR code with EZPASS Mobile installed on your device. With certain validation, certain ineligible Accounts are not displayed for choosing.

    6. Exchange Rate

      1. You agree that the exchange rate and calculation presented in EZPASS Mobile is for general reference only, and you understand that the exchange rate in EZPASS Mobile may not be presented in real-time, and the exchange rate applied to you in your actual transaction may be different than exchange rate presented in EZPASS Mobile.

    7. Notifications

      1. SMS Notification

        • You agree that, by registering for EZPASS Mobile, ABA may send or be requested to send an SMS to your mobile device.

        • EZPASS is not liable for any loss or damage you suffer as a result of any person other than you accessing those SMSs and their content as a result of your negligence.

        • You may incur charges from your Mobile Operator as a result of using EZPASS Mobile or SMSs. Any such charges are solely your responsibility.

      2. In-App Push Notification

        • You agree to receive alerts or Notification for your EZPASS Account for certain Transaction or for marketing communications or announcements from EZPASS.

  7. Your Obligation

    1. You must not use EZPASS Mobile for any purpose other than to undertake legitimate banking enquiries or Transaction on accounts you are legally entitled to operate in accordance with the Specific Terms and Conditions and the terms and conditions applicable to you.

      7.2 You must not use EZPASS Mobile for prohibited business activities.

        1. You must not act fraudulently or maliciously in relation to EZPASS Mobile or software. As examples, you must not copy, modify, adversely affect, reverse engineer, hack into or insert malicious code into EZPASS Mobile or software.

        2. If you use photos to personalize your accounts that can be accessed using EZPASS Mobile, you warrant that:

          • the photos used by you do not contain content which is offensive or illegal, or would be considered unacceptable for viewing by a person under 18 years old; and

          • you took the photo (or are the owner of the copyright in the photo).

        3. You acknowledge that you are responsible for and must take all reasonable care to ensure that information you supply via EZPASS Mobile is true, complete, accurate and up-to-date.

  8. Liability and Indemnity

    1. EZPASS Liability

      1. ABA will not be liable for any loss arising from your use of EZPASS Mobile, including loss arising from any security breach, if you have acted fraudulently (either alone or together with any other person), if you have installed applications on your mobile device other than those available from the Apple App Store or Google Play market, or if you have caused or contributed to that loss, for example, by failing to comply with any of the Specific Terms and Conditions or other applicable terms and conditions. It is your choice to download and install EZPASS Mobile.To the extent permitted by law, EZPASS accepts no liability for any loss or

        consequences to you whatsoever that result from this decision, including in the event EZPASS refuses or fails to process a transaction request or delays in doing so.

    2. Limitation of EZPASS Liability

      1. To the extent permitted by law, we will not be liable to you for any direct or indirect costs, losses, damages or other liabilities resulting from:

        • your use of any service provided through EZPASS Mobile;

        • your failure to comply with the Specific Terms and Conditions;

        • any delay or loss of access to, or use of any Mobile Operators at any time;

        • any fault or error in the design, content or engineering of any Mobile Operators that is reasonably beyond our control;

        • malfunction of any equipment or system, or any telecommunications link failure; or

        • any cause or event reasonably beyond our control.

      2. EZPASS has no authority to act for or to incur any obligation on behalf of any Mobile Operator;

      3. EZPASS is at no time acting as an agent or partner of any Mobile Operator in providing any mobile service and no representation is made or given by EZPASS that any such relationship exists.

    3. Your Liability

      1. You acknowledge that any unauthorized reproduction by you of any proprietary information provided or available via EZPASS Mobile or any portion of it may result in legal action being taken.

      2. You will be liable for any loss suffered by us (including consequential loss) which results from your fraud or negligence, or your violation of the Specific Terms and Conditions. You will be liable for any loss suffered by us which results from the unauthorized access to or use of any service available in EZPASS Mobile and to which you have contributed by your failure to comply with the Specific Terms and Conditions. This includes if you:

        • select an unsuitable Secret Word or PIN code;

        • fail to reasonably safeguard your Secret Word or PIN code;

        • fail to disable biometric authentication on EZPASS Mobile when you know or suspect another person can unlock your mobile device or has stored their Biometric Identifier(s) on your mobile device;

        • fail to verify the recipient information before completing any transfer or payment to which lead to either direct or indirect loss; or

        • you unreasonably delay notifying us of: (i) the loss or theft of your mobile phone or device or Security Credentials; (ii) the actual or suspected disclosure to any other person of your PIN code;

          (iii) when you know or suspect that another person may be able to unlock your mobile device and/or store Biometric Identifier(s) on your mobile device and you have biometric authentication enabled on EZPASS Mobile; or (iv) that there has been, or you suspect there has been unauthorized access or activity through EZPASS Mobile.

      3. You will be liable for any loss suffered by you and us, if you use a mobile device that has been jailbroken or rooted.

    4. Limitation of Your Liability

      1. You will not be liable for any loss caused by:

        • us acting fraudulently or negligently; or

        • a fault occurring in the machines or systems used as part of the EZPASS Mobile system unless such fault is obvious, or you have been advised of such fault by a message or notice on display and the loss occurred after such notification.

  9. Disputes with Merchants or Vendors

    1. ABA has no liability for any purchases or payments made by Scan QR service or other payment options presented in EZPASS Mobile if:

      • there is any defect or deficiency in the provision of the goods or services; orb.

      • you decide you no longer want the goods or services.

    2. Any such dispute is to be resolved between you and the merchant or Vendor directly.

    3. By making payments through the EZPASS Mobile app, you’re acknowledged and agree that EZPASS is not responsible for the quality, safety, legality, or any other aspect of the products or services provided by these Merchants or Vendors.

      EZPASS is not liable for any loss, damage, or dispute arising from the use of these third-party services, and you’re liable for resolving any issues directly with the Merchant or Vendor.

    4. You are responsible for exercising reasonable care and be aware of the risks of paying for goods and services in advance of receiving them. You should consider the standing of the person or entity you are doing business with, including when purchasing goods or services that are not face-to-face.

    5. Even if you have a dispute with a merchant or vendor, you must still pay all amounts due to us.

  10. Suspension or Termination of EZPASS Mobile

    1. You may cancel EZPASS Mobile usage at any time by notifying EZPASS in writing or by phone. You will remain responsible for any transactions made on your account/s using EZPASS Mobile up until the time at which such cancellation becomes effective.

    2. EZPASS may withdraw access at any time without giving prior notice, suspend and/ or terminate your access to EZPASS Mobile or to any its services for any reason, including (but not limited to) where EZPASS is of the opinion that you have acted in breach of the Specific Terms and Conditions.

    3. In case you change mobile device and wish to continue using EZPASS Mobile, you must download EZPASS Mobile on your new mobile device and follow the registration process. You may uninstall EZPASS Mobile from your existing device prior to, or during, the registration process for your new device.

  11. Privacy Terms

    1. In accordance with Cambodia’s regulatory requirements and EZPASS internal policies, you provide your express consent and agree that:

      • as part of satisfying EZPASS KYC (Know Your Customer) requirements, EZPASS Mobile may collect Personal Information from you; you provide warrantee and assurance that Personal Information disposed by you through EZPASS Mobile are true, complete, and up-to-date. Further, you acknowledge and agree that failure to provide up-to-date Personal Information required by EZPASS Mobile will result in certain inconveniences and restrictions of access to EZPASS Mobile’s features.

      • Personal Information collected as part of your identity can be held by EZPASS for the purpose of enabling you to use the services provided by EZPASS;

      • EZPASS can collect any information on your usage behavior for the purpose of security enhancements and user experience improvements;

      • EZPASS may require access to location data on your mobile device. This data can be used for enhancing the security of EZPASS Mobile, improving EZPASS services and to send location- based offers.

      • EZPASS may check your Mobile Identity while you register or activate EZPASS Mobile, update personal information, or perform transactions, as part of security measures in using EZPASS Mobile app.

    2. EZPASS may also be required under certain legislation to disclose your Personal Information and confidential information relating to the operation of your Account, and you expressly consent to and agree to such disclosure.

    3. EZPASS Mobile utilizes the Facebook Software Development Kit (SDK) for the purpose of running optimized marketing campaigns. However, it is important to note that EZPASS does not access or collect any personally identifiable information or user-specific data through the Facebook SDK. The collected data may include general demographic information, such as age

      range and gender, and aggregated usage statistics. Please be assured that EZPASS prioritizes the privacy and security of its users. Any data collected through the Facebook SDK is treated in accordance with applicable data protection laws and regulations. EZPASS does not share this data with any third parties for marketing or promotional purposes.

    4. By using EZPASS Mobile, you expressly consent and agree that EZPASS may share your Personal Information with third parties in compliance with legal obligations. This may include situations where EZPASS believes, in good faith, that it is required by applicable law, or at the request of governmental authorities.

      The sharing of information may also be necessary to verify or enforce our contractual rights, uphold relevant policies, detect and protect against fraud, address technical or security vulnerabilities, respond to emergencies, or enable third-party service providers to offer essential services for EZPASS to fulfill its obligations under the specific Terms and Conditions. In the event of any unauthorized access or breach of your information by a third party, you agree to release EZPASS from any liability and pursue any legal action against the responsible party.

    5. In compliance with Know Your Customer (KYC) requirements and to ensure the accuracy and authenticity of your Cambodian National ID (NID), you grant EZPASS your explicit consent to share your Name, Surname, Date of Birth (DOB), National ID number, and its expiration date with CamDX. This sharing of information is done solely for the purpose of verifying the authenticity of your Cambodian NID. EZPASS maintains strict confidentiality and security measures to safeguard your personal data during this verification process. By providing this consent, you acknowledge and agree to the sharing of the specified information with CamDX for the stated purpose.

  12. Additional Specific Terms and Conditions

    1. Other functions like deposit, create a virtual card, EZPASS, Instant Loan and other services you access using EZPASS Mobile, and each transaction made in account, remains subject to its specific terms and conditions governing those functions respectively

  13. Intellectual Property

    1. EZPASS owns or has obtained a valid license to use all intellectual property used in connection with the provision of EZPASS Mobile. Information provided to you as part of EZPASS Mobile may only be used for personal use and reference only and may not be reproduced, distributed or transmitted to any person or incorporated into any other document without EZPASS prior written consent.

  14. Amendments

    1. EZPASS may change the Specific Terms and Conditions at any time. If so, EZPASS will always give you a reasonable notice period required by applicable law and communicate these changes, either by direct communication, by display in EZPASS branches, by notice in the media (including public notices), by notice on EZPASS website or any other method of electronic communication used by you.

  15. Dispute Resolution and Governing Law

    1. Any dispute arising out of or in connection with the Specific Terms and Conditions, including any question regarding its existence, validity, performance or termination, shall be referred to and finally resolved by arbitration in the Kingdom of Cambodia in accordance with the Arbitration Rules of the National Commercial Arbitration Center (“NCAC Rules”) being in force at the time of commencement of arbitration and by reference in this clause the NCAC Rules are deemed to be incorporated as part of this contract. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The Specific Terms and Conditions are governed by the laws of Cambodia.